Bonus! Phone Interview Questions !

Bonjour Everyone !

this will also be another obnoxiously long post,

but on the plus side !

this will be SUPER helpful to the Applying CPers?

does that make sense?

i hope so...

guys and gals and everyone in between, this is for you guys.

i didn't create this list, but found it and it was what helped me!

Some advice?

don't stress!!

hah i know, weird right? coming from the queen of stress..

but really don't bother. you will do great, why do i know that?

because this is for the mouse! and your dream!

remember to smile and laugh because they can tell if you're frowning.. and no one is allowed to do grumpy but Grumpy himself.. and the grumpy cat..
and are you either one?

didn't think so..

so turn that upside down. sit infront of a mirror. scream. dance do what you want before the interview. but remember to smile !

they will love you just as much as you love disney. you just have to let them know why you love it so much. and every answer is a good answer! be as cheesy as you want!

oh and anyone who had the interview please comment any question that may have been missed!

General

AA = Always Asked

FA = Frequently Asked

* Why do you want to work for Disney/do the DCP? AA 

* Do you have any experience speaking in front of large groups of people? AA

* How do you feel about having roommates and living away from home? AA

* Are you comfortable handling money?

* Do you have any tattoos or body modifications?*AA & DO NOT LIE

* Are you familiar with the Disney parks and resorts?

* What does Disney mean to you?

* How will the CP help you professionally?

* What are you most looking forward to in the DCP? FA

* What makes you a good candidate for the DCP?

* What do you plan to do after college?

* What can you offer to the Disney company?

* What are 3 positive qualities about yourself?

* Describe a situation where you have had to work with a difficult person, boss, or teacher. FA

* What is your favorite memory of Disney?

* Do you mind working outside in the Florida heat and in the rain? AA

* Would you rather work alone or in a group setting? AA

* How would you help a guest who speaks little or no English? AA

* Tell me about some jobs you have had. FA

* Tell me about a time you made a guest or customer happy at a previous job.FA

*How would you handle a roommate disagreement?

* Do you mind working mornings, evenings, overnight, weekends, and holidays? FA

* Do you prefer a fast paced or slow paced work environment? FA

* Are you okay with being on your feet for 8+ Hour Days? FA

* Do you prefer and indoor or outdoor environment? FA

* What are 3 negative qualities about yourself?

* What is your favorite Disney (movie, ride, park, character), and why?

* What are your top 3 roles? AA

* How would you handle an emergency? AA

* Are you open to the QSFB or Custodial roles? FA

ROLE SPECIFIC:

BBB

* Do you have any salon experience?

* Do you have any childcare experience?

* How would you react if a little girl was shy or scared?

Costuming

* Are you comfortable operating an advanced costume checkout computer?

* Are you willing and able to carry heavy (up to 50+ lbs) costumes to different locations?

* Would you be comfortable working independently?

* How do you feel about working “backstage” with minimal guest contact?

* Are you willing to operate basic laundry equipment?

Housekeeping

* Are you comfortable working with cleaning chemicals?

* How do you feel about working in a guest’s room while they are not there?

* Are you able to work independently with little to no guest contact?

Lifeguard

* Are you comfortable working for long periods of time in the Florida heat?

* Are you willing to work in another role during off-peak seasons?

* Are you comfortable with spending long periods of time standing in water?

* Are you a strong swimmer?

* What would you do in the event of a guest injury or illness?

* Do you believe you are able to pass the swim test?

Custodial

* Are you comfortable with emptying trashcans (which may include shooing bees or flies) and lifting heavy garbage bags?

* Are you willing to bus tables in restaurants and outdoors?

* Are you comfortable working for long periods of time outside in the heat, rain, or cold?

Main Entrance

* Are you comfortable delivering long speeches on a microphone?

* How would you make a guest feel special as they enter a park? AA
* Are you willing to drive a large parking tram?

* Are you willing to help with crowd control during parades and park openings?

Merchandise

* Are you comfortable with handling cash? AA

* What would you do if a guest was looking for a specific item, but you are out or don’t sell this item? AA

* Are you comfortable suggesting items to guests based on first impressions?

* Are you willing to work independently outdoors? AA

Photopass

* Are you comfortable with operating digital cameras? AA

* How do you feel about achieving monthly sales goals and suggesting products? AA

* Are you comfortable working in several different parks, potentially all in the same week?

* How do you feel about a guest refusing a picture?  AA

QSFB

* Are you comfortable preparing simple food items, which may include using a fryer, grill, or other cooking equipment?

* Would you be willing to wash dishes or bus tables?

* Are you comfortable selling alcohol?

* Are you able to multitask?

* Are you comfortable handling cash and using a cash register?

* How do you feel about working independently at a food cart?

FSFB

* Are you comfortable handling cash and using a register?

* Are you willing to spend long periods of time rolling 

silverware, and folding napkins?

* Have you ever managed a seating chart, or are you willing to learn?

* What would you tell a guest if they wanted to eat at a restaurant, but there are no tables available for several hours?

Recreation

* Are you willing to train with watercraft, arcades, and other recreational facilities?

* Are you willing to work in another role during the off-seasons?

* How do you feel about working for long periods of time outdoors and around water?

Transportation

* Do you have a valid driver’s license?

* Are you comfortable memorizing and delivering long speeches?

* Are you comfortable talking to other CM via radio?

* Are you willing to help with crowd control during parades?

* How do you feel about driving large vehicles (such as a monorail or bus) filled with guests?

Vacation Planner

* What do you think the duties of a vacation planner are? AA

* Are you comfortable handling large amounts of money and achieving monthly sales goals? FA

* How do you feel about working in multiple parks, potentially all four in a week?

* Are you willing to help with crowd control during parades?

* Are you comfortable working with a computerized ticket system offering over 128 different ticket combinations?

* How do you work while under pressure?

Character attendant

* How would you react if a child was being violent with a character?

* What does character integrity mean to you? FA

* What would you tell guests if you had to turn them away because a line is closing for the day?

* What would you do if a child was afraid of a character?

* What would you say if someone asked why the fur character doesn’t talk? FA

* How would you say “(Mickey, Cinderella, Ariel, Donald, Beast) has to leave?”

Attractions

* What would you do if a child wants to ride space mountain, but is too short? FA

* What would you do if a guest wanted to get on an attraction but it was out of service?

* How would you feel about operating a ride? FA

* Would you be willing to help with crowd control during a parade?

* Are you comfortable talking in front of large groups of people?

* Can you memorize and remember long speeches? FA

* Are you comfortable with having the safety and lives of guest in your hands? AA

* What would you do if you messed up your spiel?

Bell Services

* Are you willing and able to carry heavy (50+ lbs) luggage (including overhead)?

* Are you comfortable talking to guests on the phone?

* Are you comfortable being the first CM that a guest interacts with on their vacation?

Hospitality

* What would you do if a guest wanted a specific type of room and there were none available?

* How do you feel about being trained on a computer system?

* How would you make a guest feel special as they are beginning their vacation?

* Are you comfortable talking to guests on the phone?

* Are you comfortable handling large amounts of cash?

Concierge

* What do you think the duties of a concierge are? FA

* Do you have any experience handling cash, including foreign currency, and travelers checks?

* How do you feel about being trained on a computer system?

* What do you expect when you stay at a Disney Resort? FA

Hope this was helpful !
Stay Tuned !

(Created by Reggie Knight)